Data Center Technician IC1

About the role

As a Data Center Technician I, you will be working alongside Data Center Leads in supporting installs, troubleshooting, and maintaining servers, networking equipment, and cabling.

Responsibilities

• Understand the overall ticket management process
• Pull required inventory as defined by the inventory process with accuracy
• Update inventory systems as required
• Start to understand, learn, and apply server repair methods to data center equipment
• Physically assist in moving and racking equipment as directed for special projects
• Other tasks as required by management

Requirements

• HS Diploma or GED
• Associate or Bachelor's degree OR working towards one is a plus
• 1+ years of computer hardware repair experience
• Basic knowledge of or hands-on experience with computer hardware/repair
• Ability to learn new software quickly
• Professional communication skills, both verbal and written
• Self-motivated, professional, and strong attention to detail
• Ability to multi-task