Data Center Technician, DCC Communities

About the role

The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation and providing after-hours support.

Responsibilities

• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Some regional travel may be required

Requirements

• Work a flexible schedule including weekends, nights, and holidays
• 18+ months of computer/server hardware troubleshooting or related IT experience
• 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)

Qualifications

• Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)
• Industry standard certifications (CompTIA, CCENT, Network+)
• Understanding of Linux or similar operating systems
• Experience in a data center or other critical environment
• Behavioral interviewing and hiring experience
• Experience training and onboarding of new team members

Skills

Not specified

Benefits

• Sign-on payments
• Restricted stock units (RSUs)
• Comprehensive benefits including health insurance, medical, dental, vision, prescription, Basic Life & AD&D insurance, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave

Pay

$30.00 - $54.00 per hour

Schedule

Flexible schedule including weekends, nights, and holidays