Data Center Technician

About TensorWave Our mission is simple: deliver seamless, secure, reliable, and resilient AI compute at scale. We've built a versatile cloud platform that eliminates infrastructure barriers, empowering builders to focus on innovation instead of fighting their stack. Because breakthrough AI should move at the speed of ideas, not infrastructure. About The Role We’re looking for a Data Center Technician to join our team during an exciting phase of growth. In this role, you’ll be responsible for setting up new equipment used by our amazing customers to deploy the most advanced workloads on the planet, working closely with cross-functional partners to support business objectives while upholding our standards for excellence, collaboration, and impact. This is an on-site role operating on a rotating 12-hour shift schedule (days OR nights), with alternating 3-day and 4-day work weeks. What You’ll Do Installation, configuration, and testing up of new data center infrastructurePerform maintenance and upgrades ensuring high reliability and performance standardsMonitor system performance, troubleshoot issues, and implement solutions to maintain and enhance data center operationsCoordinate with local and remote teams to ensure smooth operations and timely completion of projectsMaintain meticulous records of installations, maintenance, and repairs, adhering to TensorWave's standards and protocolsEnsure compliance with safety, quality, and data center management best practices during all on-site activitiesProvide on-site technical support and guidance during critical incidents or outages as part of an on-call rotation Who You Are Required Qualifications 2+ years of experience in data center operations, with direct experience in hardware installation, maintenance, and troubleshooting. Strong understanding of data center infrastructure, including networking, servers, and storage systems. Excellent problem-solving skills, with the ability to work independently in a fast-paced and dynamic environment. Effective communication and collaboration skills, with a commitment to working as part of a national operations team. Willingness and ability to travel as neededAbility to work a rotating 12-hour shift schedule (8AM–8PM or 8PM–8AM), alternating between 3-day and 4-day work weeks on a repeating cycle; candidates must be comfortable with either day OR night shifts as part of standard rotation. Preferred Qualifications Bachelor’s degree in a technical fieldRelevant technical certifications (e.g., CompTIA, Cisco)Experience with GPUsExperience with liquid cooling What we offer Stock Options100% paid Medical, Dental, and Vision insurance for EmployeesCompany Health Savings Account Contributions100% paid Short Term and Long Term Disability Insurance for EmployeesLife and Voluntary Supplemental Insurance OptionsOther Insurance Options, such as Pet & Legal InsuranceVarious Supplementary Health Benefits, such as discounted Virtual Healthcare Appointments and Serious Illness SupportFlexible Spending Account401(k)Employee Assistance ProgramFlexible PTOPaid HolidaysParental LeaveOther In-Office Perks Equal Employment Opportunity TensorWave is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of any protected status under applicable law. Reasonable Accommodations TensorWave provides reasonable accommodations in accordance with applicable laws. If you require accommodation during the hiring process, please contact accomodations@tensorwave.com. Employment Eligibility All offers of employment are contingent upon verification of identity and authorization to work in the United States, as required by law. Background Checks Where permitted by law, employment may be contingent upon the successful completion of a job-related background check. Data Privacy Notice By submitting an application, you acknowledge that TensorWave may collect, use, and retain your personal information for recruiting and employment-related purposes in accordance with applicable data privacy laws.