Jobs · Consulting · Oregon

Data Center Technician

Amazon Web Services (AWS) · Hermiston, OR · 1 mo ago
ConsultingFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the description. Key sections: - About the role: The description includes a paragraph about joining dynamic AWS team, role description, etc. Could be "About the role" heading. - Responsibilities: "Key job responsibilities" bullet list. - Requirements: There's "Physical Requirements" and "Essential Requirements". Also "Basic Qualifications" and "Preferred Qualifications". The instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings. Likely "Requirements" includes basic qualifications, essential requirements, physical requirements. "Qualifications" maybe preferred qualifications? But they said prefer a few substantive sections over many thin ones. Could combine Basic and Preferred under Qualifications? But they have separate headings for Requirements and Qualifications. We'll decide: Requirements = Basic Qualifications + Essential Requirements + Physical Requirements? Qualifications = Preferred Qualifications? Skills maybe from responsibilities? Could include skills like troubleshooting, networking, hardware repair, etc. But we can also put skills under Qualifications. However they want separate sections if content exists. We need to avoid filler like "commensurate with experience". Not present. Pay: The posting includes "The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, OR, Hermiston - 27.98 - 48.99 USD hourly". So we have pay range: 27.98 - 48.99 USD hourly. Also benefits mentioned: EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Also "Lump sum stipend will be provided to eligible candidates who relocate for this position." That's a benefit. So we can have Benefits section with those items. Pay section with the hourly range. Schedule: The posting mentions "Work flexible schedule including weekends, nights, and holidays", "You will be required to work shifts that include days/nights/weekends/holidays.", "Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)." So schedule info exists. Thus we will include sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. Possibly Skills not needed if covered elsewhere. We must not repeat job title. No Job ID. We must preserve all substantive information. Need to include details like relocation stipend, travel requirements, etc. Let's extract content. About the role: Paragraphs: "Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion." Also note about PDX being AWS GovCloud region and citizenship requirement: "NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)." Also "NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role." Also "NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position." That's more about benefits/requirements. We should include that in About the role or maybe Requirements? It's about eligibility: US Citizenship for GovCloud access, no immigration sponsorship. That's a requirement. Could be under Requirements. Responsibilities: bullet list under "Key job responsibilities": - Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to train and onboard new team members Physical Requirements: list: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in an industrial environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). Also note about travel: "This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational." Then Essential Requirements: Ability to travel to or commute between data center locations as needed; Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational; Travel frequency will vary based on business needs and operational status of assigned facility; Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Also "A day in the life" bullet list: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation - You will be required to work shifts that include days/nights/weekends/holidays. Also "About The Team" sections: Why AWS, Diverse Experiences, Inclusive Team Culture, Mentorship and Career Growth. Could be part of About the role or separate but we can include under About the role. Qualifications: Basic Qualifications: - 2+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma - Work flexible schedule including weekends, nights, and holidays - Experience in a data center or other critical environment Preferred Qualifications: - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure - Knowledge of UNIX/Linux operating system - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles Also note about equal opportunity employer etc - boilerplate to remove. Benefits: - Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. - Lump sum stipend will be provided to eligible candidates who relocate for this position. - Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. (maybe we can keep as a link but it's okay.) Pay: - USA, OR, Hermiston - 27.98 - 48.99 USD hourly - Starting pay based on experience, qualifications, location. Schedule: - Work flexible schedule including weekends, nights, and holidays. - You will be required to work shifts that include days/nights/weekends/holidays. - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). We need to output HTML fragment with

headings and
  • for lists,

    for prose. We must not include empty sections. Let's craft. We'll have:

    About the role

    Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    Maybe also include note about PDX GovCloud and citizenship? That is more a requirement. We'll put under Requirements.

    Responsibilities

    • Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
    • Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
    • Performing on-call duties and participating in scheduled maintenance and change management activities
    • Contributing to documentation and process improvement initiatives based on your analysis of operational issues
    • Helping to train and onboard new team members

    Requirements

    We need to include physical requirements, essential requirements, basic qualifications, and citizenship/immigration note. We can split into sub-lists? But we must use
    • for any list of duties/requirements/benefits. So we can have multiple
        under the section. We'll include paragraphs for prose if needed. Let's gather: Physical Requirements: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs,

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