Data Center Technician

Will work 100% onsite in Goodyear, AZ.

About the Role

Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components. Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance. Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads.

The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions.

Responsibilities

• Monitor the system for equipment failure or errors in performance
• Respond to program error messages by finding and correcting problems or terminating the program
• Help programmers and systems analysts test and debug new programs
• Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports

Requirements

• High school diploma, GED, or equivalent
• Basic knowledge of computer hardware, servers, and components
• 1+ year(s) experience supporting IT equipment or related technology
• Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
• Flexibility to work non-standard business hours that may include weekends and/or holidays

Previous datacenter experience a plus.

Qualifications

• Associate's degree in computer programming or equivalent training required
• 2-4 years experience required
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
• Basic ability to work independently and manage one’s time

Skills

• Rack and stack
• Troubleshooting
• Cat6
• Cable
• Data center

Pay

The pay range for this position is $30.00 - $35.00/hr.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

This is a fully onsite position in Goodyear, AZ, with flexibility to work non-standard business hours that may include weekends and/or holidays.