Data Center Technician

About the Role

Gimlet Labs is seeking Data Center Technicians to support daily data center operations; hardware deployments, and site bring-ups across Gimlet's growing infrastructure footprint. These roles are hands-on positions for people closest to the physical systems that power Gimlet's AI infrastructure. You will rack, stack, cable, label, validate, troubleshoot, repair, document, and maintain high density compute infrastructure. You will work closely with Site Managers, Deployment Leads, Network Deployment Engineers, Logistics, vendors, and remote-hands teams to keep capacity moving from planned to production-ready. This role is well-suited for a hands-on technician who takes pride in physical quality, moves with urgency, documents clearly, and wants to grow with a fast-scaling infrastructure team.

What you will work on

• Execute rack, stack, cable, labeling, hardware deployment, site expansion, and audit work for current and future Gimlet sites.
• Troubleshoot servers, GPUs, storage, network links, optics, cabling, BMC/IPMI, firmware, and Linux-based systems.
• Perform break/fix work, component swaps, RMA support, hands-on testing, ticket closure, and operational maintenance.
• Maintain accurate asset records, rack elevations, cabling documentation, inventory records, spares tracking, and site notes.
• Support network turn-ups and validation work with Network Deployment Engineers, including optics, cabling paths, patching, and interface checks.
• Follow runbooks, checklists, safety practices, and data center procedures while helping improve them as the environment scales.
• Communicate status, blockers, risks, and completion evidence clearly to site leadership and deployment teams.
• Participate in maintenance windows, urgent site work, and on-call or escalation coverage as needed.

You may be a good fit if

• You have hands-on experience as a data center technician, IT hardware technician, lab operations technician, field service technician, or infrastructure operations technician.
• You are comfortable working with server hardware, racks, PDUs, copper and fiber cabling, optics, labels, cable management, and physical deployment standards.
• You can troubleshoot methodically, document what you find, and close the loop with clear evidence.
• You have basic Linux or command-line familiarity and are comfortable working with BMC/IPMI, firmware, BIOS, PXE, or hardware validation workflows.
• You care about clean execution, safety, physical quality, and leaving a site better documented than you found it.
• You are comfortable working in active data center environments and supporting occasional off-hours maintenance or urgent work.

Strong candidates may also have

• Experience with GPU clusters, HPC systems, AI infrastructure, high-density compute, or large server fleet operations.
• Experience with fiber handling, structured cabling, optics, transceivers, and data center network patching.
• Experience using ticketing systems, asset management tools, inventory systems, DCIM tools, or CMDBs.
• Scripting experience in Bash, Python, or similar tools for validation, inventory, or operational checks.
• Familiarity with colocation access processes, remote-hands workflows, security procedures, and site acceptance work.