Data Center Technician

Responsibilities

• Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails.
• Performs post‑execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
• Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components.
• Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance.
• Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads.

Requirements

• High school diploma, GED, or equivalent.
• Basic knowledge of computer hardware, servers, and components.
• 1+ year(s) experience supporting IT equipment or related technology.
• Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word).
• Flexibility to work non‑standard business hours that may include weekends and/or holidays.

Qualifications

• Previous datacenter experience a plus.
• Intermediate experience level.
• Good team player.
• Positive attitude.
• Willing to go above and beyond.

Skills

• Datacenter network.
• Hardware.

Benefits

• Medical, dental & vision.
• Critical Illness, Accident, and Hospital coverage.
• 401(k) Retirement Plan (pre‑tax and Roth post‑tax contributions).
• Life Insurance (Voluntary Life & AD&D for employee and dependents).
• Short and long‑term disability.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation or Sick Leave).

Pay

The pay range for this position is $24.00 – $24.00 per hour.

Schedule

Flexibility to work non‑standard business hours that may include weekends and/or holidays.