Data Center Technician

About the role

The incumbent is to provide professional installation services within a data center environment. This requires a strong understanding of rack elevations, cable cut sheets and accessories required for hardware assembly. Device technologies will include unified storage, GPU Direct RDMA, standard and high-speed switching, along with high-performance compute platforms. Collaborate with assigned teams on installation services and problem solving. Provide clear and professional communication with on-site supervisors and escalate issues through proper communication channels.

Required capabilities

• Ability to work with various rail types, mounting hardware and support fixtures
• Must be able to identify rack locations and rack units for device placement
• Understand the importance of hot and cold isles with usage of blanking panels
• Maintain strong adhering to specific data center protocol
• Critical thinking skills for evaluation of device placement and hardware operation
• Ability conduct hardware green light check and configure out of band management
• Basic hardware troubleshooting capabilities to identify power or components preventing POST
• Must be familiar with low volage cabling, coaxial and twinaxial cable, speed rating, and connector types
• Ability to run and properly dress inter, intra rack and cable tray cabling with usage of cable management apparatus
• Basic operating system knowledge of Windows Server, Linux and hypervisor environments is a plus

Requirements

• Work experience must include 3 - 5 years of experience supporting installation of infrastructure withing a data center environment or similar
• Ability to lift a minimum of 55lbs
• Basic DC tool kit containing the following items:
  • Flathead and Phillips screwdrivers – multiple sizes
  • Utility knife
  • Standard Scissors or Electrician's Scissors
  • Long nose pliers
  • ASNI Rated cut proof gloves
• CompTIA Server+ and Network+ certification or equivalent preferred