Data Center Technician

This role is part of the Critical and Technical Services job function, focusing on technical maintenance services in critical client environments.

Responsibilities

• Assist with daily site inspections of all Mechanical & Engineering systems and technical equipment, including servicing and maintenance.
• Ensure the site's environmental conditions provide a safe work environment.
• React to Building Management System alarms and complete emergency repairs as needed.
• Work with third-party vendors, ensuring compliance with company-developed processes, procedures, and all applicable laws and regulations.
• Alert management if subcontractor performance doesn’t meet all requirements per the Master Service Agreement.
• Complete planned preventative maintenance (PM) and reactive maintenance on all equipment.
• Check BMS for running and alarm conditions and respond to HVAC-related client problems.
• Conduct building walkthroughs, taking meter readings from UPS, PDUs, and utilities.
• Provide fixes to facility and plant faults and defects.
• Complete assigned work according to established processes and procedures.
• Follow all safety processes and requirements and ensure all regulatory requirements and quality standards are met.
• Conduct routine quality checks for comprehensive maintenance records.
• Complete all required training to ensure successful completion of all job-related responsibilities.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

Requirements

• Training in a Technical discipline having served an apprenticeship or equivalent with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.
• Ability to work shifts that may include weekends and holidays.
• Must be able to meet the physical requirements of this role.
• Ability to effectively present information to internal departments, clients, management, and/or colleagues.
• Ability to follow basic work routines and standards in the application of work.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Strong organizational skills with an inquisitive mindset.
• Basic math skills, including the ability to calculate simple figures such as percentages, discounts, and markups.