Data Center Technician
About the role
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
Responsibilities
Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to train and onboard new team members
Requirements
Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
Working in cramped and/or elevated locations
Bending, lifting, stretching, and reaching
Standing and walking for up to 8+ hours a day
Accesing and using ladders, stairs, and gangways safely and without limitation
Working in a noisy environment
Working shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
Qualifications
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Skills
Ability to work on a flexible schedule including days, nights, and/or weekends
1+ years of computer/server hardware troubleshooting or related IT experience
Benefits
Lump sum stipend will be provided to eligible candidates who relocate for this position
Pay
Commensurate with experience
Schedule
Shift work that will include days, nights, and/or weekends/holidays