Data Center Technican (Eagan, MN)

About the role

Vultr is seeking a highly skilled and experienced Data Center Technician to keep our global fleet of GPU and CPU servers running at hyperscale performance while we expand into new edge regions worldwide.

Responsibilities

• Installing and performing on-going maintenance on servers and network equipment. Including rack & stack of servers and switches, cabling, and physical configuration of devices.
• Responding to reported server, network, and infrastructure issues.
• Work with facility staff to ensure that power, cooling, and all other facility provided services are working properly; coordinate any maintenance, and ensure that any outages are addressed and escalated accordingly.
• Work through assigned tickets and work requests effectively, performs diagnosis and repairs to hardware.
• Replacement of server components such as CPU, memory, drives, motherboards, and network cables.
• Work with vendor warranty technicians to ensure that any warranty issues are resolved promptly and properly.
• Proactively identify issues and areas to approve efficiency and develop plans to resolve.
• Setup, maintain, and document spare parts inventory.
• Collaborating with cross-functional teams to improve deployment efficiency, automation, and monitoring.
• Escalate issues as needed to ensure prompt resolution by assisting system admins in debugging network, hardware, and Linux OS-related issues.

Qualifications

• Experience working in a datacenter as a technician or similar role installing, configuring, and troubleshooting server and network equipment.
• Experience with large scale network and server deployments.
• Firm understanding of GPU hardware and liquid cooled rack solutions.
• Ability to work independently to manage projects within the facility.
• Firm understanding of servers, network equipment, and datacenter facility services like power, cooling, and cross connections to service providers.
• Experience with troubleshooting, building, repairing, and upgrading servers.
• Excellent verbal and written communication skills, collaborative nature, and a friendly can-do attitude.
• Ability to work in a fast-paced, high-availability environment and respond to incidents proactively.
• A strong desire and aptitude for solving problems.
• Ability to logically analyze and solve problems.
• Physical ability to stand for extended periods and lift up to 50 lbs.

Pay

$60,000 - $95,000 Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws.

Schedule

This is a full-time position with a 24×7 schedule.