Data Center Site Operations Manager
About the role
We’re hiring a Data Center Site Operations Manager to lead operations at our Allen & Fort Worth facilities. You’ll oversee the tenant fit-out of our space, stand up our operational environment, and build a high-performance team responsible for day-to-day data center operations. This is a hands-on leadership role, where you’ll both guide a team and roll up your sleeves to ensure a smooth deployment and sustained operational excellence.
We are not able to provide sponsorship for this position. This is an on-site role in Allen, Texas & Fort Worth, Texas. Travel to our other data center sites across the US will be required.
Responsibilities
- Launch and operate the data center facility, overseeing the setup of data center systems, equipment installation, and vendor relationships
- Lead a team of data center technicians handling maintenance, break fix, diagnostics, and routine inspections
- Develop and implement procedures for uptime, preventive maintenance, and incident response
- Act as the primary on-site point of contact for operational issues and escalation
- Partner with NetOps, Engineering, and Supply Chain teams to support deployments and ongoing operations
- Participate in hiring, training, and mentoring on-site technicians
- Travel to other Voltage Park data centers to learn processes and align operational standards
Qualifications
- 4+ years of experience in data center operations
- 2+ years of direct people management experience
- Strong understanding of data center infrastructure (racking, cabling, cooling basics, power distribution, network hardware installations)
- Ability to lead technicians through break/fix, installation, troubleshooting, and maintenance workflows
- Troubleshooting skills and ability to respond quickly to operational issues
- Strong vendor management experience (scheduling, accountability, performance tracking)
- Detail-oriented, organized, and thrives working in fast-moving environments
- Ability to manage a team responsible for supporting a 24/7 data center environment
- Ability to meet physical requirements, including lifting up to 50 lbs
Preferred qualifications include experience with data center tenant fit-outs, high-density or hyperscale environments, and relevant certifications such as CompTIA, Cisco, Juniper, or similar.
Pay
The anticipated annual base salary range for this role is: $120,000 - $145,000 USD. Final offers are based on factors such as experience, skills, geographic location, and role expectations. In addition to base salary, our total rewards package for eligible roles includes a discretionary bonus, a meaningful equity component, and comprehensive benefits.
Benefits
- Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents
- Meaningful Equity: RSUs that give employees a stake in the company's long-term success
- Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.)
- Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance
- Company-Wide Winter Break: Two weeks of company closure each winter to disconnect and recharge
- Paid Parental & Family Leave: Paid leave to support you and your family through life's important moments
- Professional Development: Annual learning and development allowance to support your professional growth
- Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being
- Sabbatical Program: Four weeks of paid sabbatical leave after four years of service
- Flexible Work: Flexible schedules and a hybrid work model for our office-based teams
- In-Office Meals: Complimentary meals at our office hubs
Benefits may vary by location, team, and role.