Data Center Security Shift Supervisor

About the role

The Security Supervisor plays a crucial role in maintaining the security of data centers, ensuring compliance with client requirements and regulatory frameworks like SOC 2 and ISO. Reporting directly to the Security Manager, this position oversees and coordinates security operations, ensuring the highest level of safety and integrity.

Responsibilities

• Supervise and coordinate shift-based security operations, including access control, surveillance, and patrols
• Ensure all security officers adhere to post orders, SOPs, and site-specific protocols
• Maintain and manage access control systems, badge issuance, visitor management, and escort procedures
• Oversee CCTV and alarm systems, ensuring timely response to alerts and anomalies
• Act as the first point of escalation for incidents, emergencies, and operational issues; ensure proper documentation and reporting
• Conduct preliminary incident investigations and support root cause analysis
• Ensure compliance with SOC 2, ISO standards, and all client-driven security requirements
• Perform routine site inspections, audits, and quality assurance checks
• Cook up with the Security Manager and client stakeholders on daily operations and escalations
• Lead shift briefings, training, and ongoing coaching for security personnel
• Manage staffing levels, scheduling, and coverage to meet operational demands
• Support emergency preparedness efforts, including drills and response coordination
• Maintain accurate logs, reports, and metrics related to security operations and incidents

Qualifications

• 3–5+ years of experience in physical security, preferably in a data center or critical environment
• Prior supervisory or team lead experience required
• Strong understanding of access control systems, CCTV, and security operations
• Familiarity with compliance frameworks such as SOC 2 and ISO
• Excellent communication, leadership, and decision-making skills
• Ability to operate effectively in a fast-paced, high-security environment

Physical Requirements

• Ability to stand and remain active for extended periods
• Ability to work outdoors in varied weather conditions
• Ability to navigate uneven terrain and active construction areas
• Ability to lift up to 40lbs as needed
• Ability to respond quickly to incidents and emergencies

Work Environment

• Remote site in Afton, TX with limited nearby services
• Active construction environment with heavy equipment and ongoing operations
• Outdoor work in extreme weather conditions and in an office setting
• Uneven terrain requiring mobility and situational awareness
• Strict adherence to PPE requirements is always mandatory within designated construction zones and while operating site vehicles including UTVs