Data Center Project Manager - Customer Service

About the role

The Siemens Project Management Office (PMO) is looking for a Customer Services (CS) Associate Project Manager to join our Data Centers team. This position can be remote or based out of Wendell, NC. You will be responsible for the successful execution of projects, from project initiation through final closeout, working in a matrix-style organization requiring excellent coordination skills and the ability to manage competing priorities. The Electrification and Automation (EA) Business Unit, headquartered in Wendell, NC, executes a diverse portfolio of projects focused on service solutions within our Customer Services business, offering reliable power distribution grids and investing in Future Grids portfolio and applications.

Responsibilities

• Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met.
• Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle.
• Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd-party services.
• Proactively identify project risks, develop mitigation strategies, and monitor/control 3rd-party vendors to ensure contract adherence.
• Track project budget, schedule completion, and perform monthly revenue forecasting.
• Review and understand contractual obligations, manage change orders, and participate in vendor negotiations.
• Develop project execution plans like quality & testing plans, schedules, and risk registers. Implement recovery plans to address performance issues.
• Collaborate with internal/external teams and clients to develop site schedules, maintain client relationships, and provide "Lessons Learned" feedback to improve project offerings.

Project types

• Installation and commissioning
• Turn-key
• Design-build
• EPC contracts
• Data center construction
• Power system studies
• Maintenance outage testing and electrical system emergency response/disaster recovery
• Electrical retrofit
• Managing teams of field service engineers as well as 3rd party suppliers, consultants and contractors

Product types

• Low and medium voltage air insulated switchgear
• Medium voltage gas insulated switchgear and switches
• Low voltage panelboards and automatic transfer switches
• Air and liquid filled transformers
• Motor control centers
• Medium voltage contactors
• Integrated e-house electrical solution systems
• Battery systems
• Electrical cable systems and busways
• Cable, connectors and supporting systems

Qualifications

Basic qualifications

• Successful completion of Project Management SkillBridge Program hosted by Siemens SI EA
• Bachelor's Degree or equivalent combination of education and experience
• Knowledge of electrical power distribution systems
• 2+ years of direct service project management experience
• 2+ years of written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status and issues to internal and external customers

Preferred qualifications

• PMP certification (required within 1 year of employment if not already held)
• Degree in engineering or construction management
• Experience in specific industry related to service project e.g., field service, E