Data Center Program Manager

Responsibilities

Career Level: IC4

• Gather project requirements, define specifications and formulating feasibility and needs/impact assessments.
• Develop detailed project plans and manage all implementation processes including resource allocation, progress tracking, monitoring change control processes and develop project budget.
• Coordinate across multiple service teams to agree on project details including schedules and impact.
• Create and manage data center capacity plans for allocated facilities in coordination with the Planning and Service Teams.
• Create rack decommissioning plans.
• Handle daily work through internal tooling and ticketing systems.
• Ensure timely communication with internal stakeholders and maintain audit trails.
• Document activities and maintain strict alignment to SOPs.
• Review, action incoming and open tickets, prioritize work based on ticket severity.
• Maintain data center utilization within capacity limits.
• Relocate unused hardware to maximize investment.
• Ensure projects are completed on-time and within budget.
• Keep facility documentation repository complete and up-to-date.
• Assist with developing dashboards and automation to support scalable solutions.
• Work independently, evaluating issues and taking appropriate actions to resolve open issues while understanding when to escalate appropriately.
• Communicate effectively across all project and external stakeholder groups and levels of management.

Requirements

• 5-7 years project management experience working in an IT environment.
• Knowledge of server/storage/network hardware systems and components.
• Excellent time management skills.
• Detail-oriented with excellent organizational skills.
• Be a good team player.
• Dependable and trustworthy.
• Strong verbal and written communication skills.

Qualifications

• 2-year or 4-year degree or relevant work experience.
• 4+ years of enterprise data center experience.

Pay

US: Hiring Range in USD from: $102,300 - $209,500 per year. May be eligible for bonus and equity.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion.
• Short term disability and long term disability.
• Life insurance and AD&D.
• Supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care Flexible Spending Accounts.
• Pre-tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays.
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave.
• Adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal.
• Voluntary benefits including auto, homeowner and pet insurance.