Data Center Program Manager

About the role

Career Level: IC4

• Gather project requirements, define specifications and formulating feasibility and needs/impact assessments.
• Develop details project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control processes and develop project budget.
• Coordinate across multiple service teams to agree on project details include schedules and impact.
• Create and manage data center capacity plans for allocated facilities in co-ordination with the Planning and Service Teams.
• Create rack decommissioning plans.
• Handle daily work through internal tooling and ticketing systems.
• Ensuring timely communication with internal stakeholders and audit trails are maintained.
• Documentation of activities and strict alignment to SOP’s
• Review, action incoming and open tickets, prioritize work based on ticket severity.

Responsibilities

• Data center utilization is maintained within capacity limits.
• Unused hardware is relocated to maximize the investment.
• Projects are completed on-time and within budget.
• Ensure facility documentation repository is complete and up-to-date.
• Assist with developing dashboards and automation to support scalable solutions.
• Work independently, evaluating issues and taking appropriate actions to resolve on open issues while understanding when to advance appropriately.
• Effective communication across all project and external stakeholder groups, and levels of management.

Requirements

• 5-7 years project management experience working in an IT environment.
• Knowledge of server/storage/network hardware systems and components.
• Excellent time management skills.
• Detail-oriented with excellent organizational skills