Data Center Operations Tech

Long-term contract role with Apex Systems, supporting a technology-solutions client in their Quincy, WA datacenter.

About the role

Technicians will support datacenter build-out and maintenance, configuring, deploying, and maintaining hardware for computer systems, servers, and networking solutions.

Responsibilities

• Provide end-user support in a mixed environment, performing full-cycle support through identification, research, and resolution of technical problems.
• Respond to telephone calls, email, and in-person requests for technical support.
• Document, track, and monitor issues to ensure timely resolution.

Requirements

• Associate’s degree in a related area or equivalent professional experience.
• Knowledge of commonly-used concepts, practices, and procedures within the IT field.
• Hands-on experience with technology troubleshooting, configuration, and repair/replacement.

Schedule

Saturday–Tuesday, 17:00–03:00 (5:00 PM – 3:00 AM) – 4×10 schedule.

Pay

$25 per hour.

Benefits

• Supplemental medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program and access to certification prep, technical/leadership courses, books, and seminars after 6+ months of tenure.
• Certification discounts and association perks (e.g., CompTIA, IIBA).
• Dedicated customer service team and certified Career Coach.