Data Center Operations Program Manager (IC4)

Key Responsibilities

• Define program scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed program plans, schedules, and resource allocations.
• Cook up cross-project activities and ensure effective collaboration between project teams.
• Identify and manage dependencies, risks, and issues, implementing mitigation strategies as necessary.
• Serve as the primary point of contact for program status, communicating progress and potential roadblocks to stakeholders and executive sponsors.
• Drive program reviews and ensure alignment with business objectives and compliance requirements.
• Foster a culture of continuous improvement, leveraging data to improve program outcomes.
• Manage budgets and ensure efficient use of resources across assigned programs.
• Track and report program metrics, KPIs, and overall performance.
• Mentor and guide project managers and junior team members.

Qualifications

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field; advanced degree preferred.
• 6+ years of program or project management experience in a technology or enterprise environment.
• Strong familiarity with project management software and methodologies (e.g., Agile, Waterfall, hybrid).
• Prominent experience managing complex, multi-disciplinary programs.
• Excellent communication, negotiation, and stakeholder management skills.
• PMP or similar project management certification is an advantage.
• Demonstrated ability to lead teams and deliver results in a fast-paced, matrixed organization.

Additional Information

• Some roles may require travel based on program needs.
• This position may require handling confidential and sensitive information; strong ethics and adherence to company compliance and security guidelines are essential.