Data Center Operations (H/F Support) Engineer

About the role

We are seeking a skilled and reliable IT Data Center Technician to manage and support daily operations of the data center.

Responsibilities

• Perform hands-on support for physical servers, network devices, storage systems, and related hardware.
• Install, rack, cable, and decommission data center equipment as needed.
• Monitor and maintain physical infrastructure including power, cooling, and connectivity.
• Troubleshoot and resolve hardware and connectivity issues in coordination with Network and Server teams.
• Handle incident response and escalation protocols for onsite infrastructure problems.
• Maintain inventory of equipment and ensure proper asset tagging and documentation.
• Assist in patching network and fiber connections in accordance with layout standards.
• Follow standard operating procedures (SOPs) for deployments, moves, adds, and changes.
• Work with vendors and internal teams during hardware replacement, repairs, or upgrades.
• Ensure data center security, cleanliness, and environmental compliance.

Requirements

• 3–5 years of experience in IT Infrastructure, preferably in a data center environment.
• Solid understanding of server hardware, network cabling, routers, switches, and storage devices.
• Experience with tools like DCIM (Data Center Infrastructure Management), ticketing systems, and basic monitoring platforms.
• Familiarity with cabling standards (Cat6, fiber), power configurations, and rack layouts.
• Ability to lift/move equipment (up to 50 lbs) and work in physically demanding environments.
• Willingness to work in shifts, including weekends or on-call as required.

Pay

$60,000–$65,000 a year