Data Center Operations Business Systems Manager

About the role

The DC (Data Center) Program and Cost Management team is the operational planning team responsible for the program management across the entire lifecycle of CoreWeave's data centers, ensuring strategic program objectives are translated into successful outcomes.

Responsibilities

• Lead the execution of business systems initiatives supporting Data Center Operations from project kickoff through production deployment.
• Develop implementation plans, coordinate cross-functional activities, manage project schedules, track risks and dependencies, and ensure successful delivery against established milestones.
• Serve as the single point of contact between DC Ops and IT, Systems Engineering, Enterprise Applications, Security, and Data/Analytics teams. Translate operational requirements into technical specifications and translate technical constraints back to operational stakeholders.
• Define standardized workflows and data models for core Data Center Operations processes — work order intake and dispatch, change management, incident and problem management, asset lifecycle, capacity and inventory tracking, project intake and stage-gating, and cost and schedule controls. Drive consistency across sites and regions.
• Manage deployment and enhancement activities for DCIM capabilities supporting, covering asset and capacity tracking, power and cooling visibility, rack-level inventory, and integration with networking and procurement systems. Drive vendor evaluation, implementation, and ongoing data quality.
• Direct implementation and enhancement of Jira (or equivalent ITSM platforms) supporting operational ticketing, project tracking, workflows, reporting, and automation. Work with system administrators and technical teams to ensure operational requirements are successfully implemented.
• Partner with the DC Ops PMO and Construction teams to select, configure, and operationalize project controls platforms covering schedule, cost, change order, document control, and reporting workflows.
• Drive selection, implementation, and continuous improvement of the CMMS platform supporting preventive maintenance, work orders, spare parts inventory, and vendor service management. Ensure data integrity and adoption across all sites.
• Manage implementation activities with software vendors, systems integrators, and internal technical teams. Track project deliverables, facilitate issue resolution, monitor implementation progress, and ensure vendor commitments are delivered on schedule.
• Lead the people side of system rollouts — communications, training, documentation, super-user networks, and adoption metrics. A great tool with poor adoption is a failed implementation; you own both halves.
• Develop and maintain project status reporting, implementation dashboards, adoption metrics, and operational readiness reporting. Provide leadership with visibility into project health, milestones, risks, and deployment progress.
• Maintain implementation documentation including deployment plans, testing scripts, training materials, process documentation, operational procedures, and lessons learned. Ensure successful transition from project implementation to ongoing operational support.

  Qualifications

  • Experience: 7+ years of experience in business systems, IT business analysis, operations systems management, or technical program management with 3+ years supporting data center, mission-critical facilities, manufacturing, or comparable physical operations environments.
  • Education: Bachelor's degree in Information Systems, Engineering, Business, or a related field, or equivalent practical experience.
  • Tools Portfolio: Hands-on experience defining requirements for and implementing at least two of the following: DCIM, CMMS, ITSM/Jira platforms, project controls, or asset/capacity management systems.
  • Implementation Track Record: Demonstrated track record of leading end-to-end system implementations; requirements gathering, vendor selection, configuration, integration, UAT, training, and post-go-live support.
  • Operational Fluency: Strong working knowledge of how Data Center Operations run, including preventive maintenance, change management, capacity planning, work order workflows, project intake and stage-gating, and the data each of those generates.
  • Technical Depth: Comfortable in conversations with software engineers, IT architects, and security teams. Familiarity with REST APIs, integration patterns (iPaaS, middleware), data models, and basic SQL — enough to be a credible partner, even though you are not the one writing the code.
  • Cross-Functional Leadership: Proven ability to lead cross-functional initiatives without direct authority. Skilled at building consensus across operations, IT, finance, and vendor stakeholders.
  • Communication: Strong written and verbal communication. Equally comfortable writing a PRD, running a vendor demo, leading a training session, or presenting a roadmap to senior leadership.

  Skills

  • Hands-on experience defining requirements for and implementing at least two of the following: DCIM, CMMS, ITSM/Jira platforms, project controls, or asset/capacity management systems.
  • Strong working knowledge of how Data Center Operations run, including preventive maintenance, change management, capacity planning, work order workflows, project intake and stage-gating, and the data each of those generates.
  • Familiarity with REST APIs, integration patterns (iPaaS, middleware), data models, and basic SQL — enough to be a credible partner, even though you are not the one writing the code.
  • Proven ability to lead cross-functional initiatives without direct authority. Skilled at building consensus across operations, IT, finance, and vendor stakeholders.
  • Strong written and verbal communication. Equally comfortable writing a PRD, running a vendor demo, leading a training session, or presenting a roadmap to senior leadership.

  Benefits

  • The base salary range for this role is $157,000 to $210,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location.
  • We strive for both market alignment and internal equity when determining compensation.
  • In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

  Pay

  The base salary range for this role is $157,000 to $210,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation.

  Schedule

  Not specified.