Data Center Non Journey Field Technician

Job Description

Peterson Power Systems has a need for a Data Center Non-Journey Field Technician. This position performs repairs to Electrical Power Generation (EPG) equipment at designated customer locations.

Essential Job Functions

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Promote and work in a manner consistent with Contamination Control guidelines.
• Support company safety and housekeeping standards.
• Communicate with internal and external customers in a manner that promotes a positive relationship.
• Perform the following service operations with occasional supervision:
  • Follow manufacturer and company service guidelines and procedures to ensure quality work.
  • Analyze and diagnose equipment malfunctions.
  • Preserve component failure information for accurate failure analysis.
  • Perform pre-delivery setup, installation, and start-up on all makes and models of Caterpillar engines, generators, and related products.
  • Repair, replace, and rebuild engines and related systems and components of Cat and Non-Cat products in Industrial and EPG applications.
  • Inspect equipment as needed.
  • Write service reports that accurately document activities.
  • Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner to enable other employees to do their job in a timely manner.
  • Solicit information regarding opportunities for engine system sales and service and pass information to engine systems Sales staff and Product Support Sales Representative (PSSR) in a timely manner.
  • Operate company, rental, or personal vehicle as needed to transport parts and equipment and perform other field service duties.
  • Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
  • Attend scheduled technical training and safety training in person or online (virtual).
  • Work overtime as needed within labor law guidelines.
  • Travel up to 100% of the time to meet customer service requirements including overnight stays and out of territory travel.
  • Be on call to respond to customer service needs during the evenings, weekends, and holidays.
  • Maintain punctual, regular, and predictable attendance.

Qualifications

• Aceessible Associate’s degree from a fully accredited college or certificate from technical/vocational school in Diesel Technology or other closely related field; and a minimum of three (3) years of directly related experience in power generation or engine service, preferably in a heavy industrial environment; or an equivalent combination of education and work experience.
• A candidate must be able to travel 100% of the time.
• Certificates, licenses, registrations: Must maintain a valid driver’s license and satisfactory driving record.