Data Center Nights Manager

About the role

Manage a team that maintains cloud infrastructure for global data center operations. As a Data Center Manager, you will solve complex technical challenges and drive operational excellence across our global data center network. You’ll join AWS Infrastructure Services, the team that owns the design, planning, delivery, and operation of all AWS global infrastructure—ensuring our customers have continual access to the innovation they rely on.

You’ll collaborate with a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles to deliver the highest standards for safety, security, and seemingly infinite capacity at the lowest possible cost. Experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States).

Responsibilities

• Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring the highest levels of performance.
• Maintaining existing data centers and helping build and bring online new data centers.
• Constantly improving all processes and procedures.
• Assisting and managing relationships with external vendors and contractors.
• Liaising with internal teams and management groups.
• Ensuring adherence to and exceeding local health and safety standards in all data centers.
• Creating and maintaining metrics on all aspects of data centers and utilizing those metrics to drive positive changes.
• Assisting in implementing service methodologies including incident management, problem management, change management, and capacity management.

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Requirements

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of assigned facility.
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

Qualifications

Basic Qualifications

• 4+ years of technical team management experience.
• 2+ years of data center experience, or experience in a relevant field (e.g., Computer Science, Networking Engineering).

Preferred Qualifications

• Experience in technical writing in a relevant field.
• Experience contributing to the definition and implementation of automation opportunities within an operations environment.
• 2+ years of data center experience.
• Experience conducting behavioral interviews and hiring.
• Willingness to work a flexible schedule including weekends, nights, and holidays.

Pay

USA, NV, SPARKS - $78,400.00 - $137,300.00 USD annually.

Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, basic life & AD&D insurance, and optional supplemental life plans).
• Employee Assistance Program (EAP) and mental health support.
• Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.

Learn more about our benefits at amazon.jobs/en/benefits.