Data Center Manager, Data Center Operations

Amazon Web Services (AWS) · Hampton, GA · 1 mo ago

ConsultingFull-time

About the role

This location is within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States). As a Data Center Manager at Amazon, you will manage the world’s largest Cloud Computing Infrastructure, solving interesting, challenging, and complex problems every day. You will be a technical manager who can innovate to drive Operations Excellence across all areas of your role. You will refine and develop processes to optimize operational excellence and drive performance to meet the pace of building and operating our Data Centers.

Responsibilities

Manage and develop teams of engineers, providing technical and leadership expertise and ensuring highest levels of performance.
Maintain existing Data Centers.
Help build and bring online new Data Centers.
Constantly improve all processes and procedures.
Assist and manage relationships with external vendors and contractors.
Liaise with internal teams and management groups.
Ensure adherence to and exceed local Health & Safety standards in all Data Centers.
Create and maintain metrics on all aspects of Data Centers and utilize them to drive positive changes.
Assist in implementing service methodologies including incident management, problem management, change management, and capacity management.

About The Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to innovation. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Basic Qualifications

4+ years of technical team management experience.
4+ years of experience in a data center technology role and/or 4+ years of knowledge with Networking or Computer hardware.

Preferred Qualifications

Experience in technical writing in a relevant field.
2+ years of data center experience.
Experience contributing to the definition and implementation of automation opportunities within an operations environment.
Work a flexible work schedule including evenings, overnights, and weekends.
Behavioral interviewing and hiring experience.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.