Data Center Manager

Responsibilities

• Manage the day to day duties of the onsite DCT personnel across one or multiple sites
• Ensure the monitoring of all infrastructure on site and escalate as needed to various departments within the organization
• Work jointly with the Maintenance team to develop, schedule and monitor a preventative maintenance program to keep equipment in proper working condition
• Ensure site is kept clean at all times. Plan and implement a continual work schedule to maintain Company property in a safe and healthy condition to achieve the best working conditions possible for all employees
• Oversees and coordinates activities of contractors engaged in the maintenance of electrical and mechanical systems. Inspects all work performed by outside contractor/ vendors at completion and ensures that standards of workmanship and safety are maintained.
• Reports back to the maintenance group that all work was completed and forwards all paperwork to the appropriate individuals for record keeping
• Maintain a positive relationship with all customers/clients at their facilities. Recommends, plans and implements equipment needs to improve production efficiency and/or achieve cost reduction
• Manages/evaluates PUE at the facility via the BMS system to ensure facility is operating efficiently
• Oversees all infrastructure related construction projects managed by other internal teams and built by local contractors
• Works with customers upon move in following construction of their environment
• Ensures all Security policies are being adhered to by all DCT’s to achieve compliance
• Closely monitor all components of infrastructure through the BMS system to identify and report any problems, resolve issues when possible or engages appropriate internal team members when necessary to try and troubleshoot
• Training of all DCT’s to understand the functionality of the BMS system so they can react accordingly to any unexpected issue at the site
• Maintain weekly work schedules for 24x7x365 coverage as well as an on-call list in the event personnel need additional support
• Ensure Video Surveillance system is operating and that DCT’s are monitoring the facility 24/7/365

Qualifications

• Assist with daily operational duties including shipping and receiving and facility walkthroughs
• Assist in response to infrastructure related events (power, cooling, etc.)
• Deal with break fix issues around the facility
• Calling in mechanical, electrical contractors to repair any immediate needs
• Train DCT’s on using NetSuite to ensure they can issue Purchase Orders when necessary
• Train DCT’s to document site walk through on a daily basis during their shifts
• Help support customer needs on an as needed basis