Data Center Manager

About the role

Provides oversight and leadership of operating data center facility, insures the safety and physical integrity of the data center and critical infrastructure including, but not limited to, equipment, staff and clients. Works directly with technical teams, account and sales teams, and vendor partners.

Responsibilities

• Supervise and direct all Data Center operations staff and monitor performance of their assigned duties
• Ensure adherence to Data Center and company processes including, but not limited to change management, problem management, incident management; and regularly communicate, train and review the processes with all personnel associated with the Data Center
• Establish and maintain customer/client relationships
• Ensure all direct reports adhere to time tracking policies
• Ensuring compliance with applicable codes (OSHA, NFPA, NEC, ASHRAE and others as applicable), government agencies, company directives and industry best practices as related to building equipment upgrades, retrofits, build-outs, maintenance, networking and security operations
• Develop, manage and deliver within approved annual operating and capital budgets
• Dedicate complete focus, attention and self-motivation towards continuous improvement of all phases of assigned operations
• Adhere to Standard Operating / Safety Procedures and ensure compliance by vendors, customers, and other parties
• Provide overall management and coordination of emergency situations to include addressing customer concerns in a timely manner to eliminate and/or minimize possible downtime and inconvenience
• Keep accurate and detailed records of Data Center operations functions and maintenance
• Plan, develop, organize and prioritize various tasks with conflicting priorities
• Support and interact with multiple teams across the organization with diverse needs
• Provide leadership, direction, team building, coaching, and decision making for problem and conflict resolution with team members and peers
• Understand the concept of N+1 configuration for all critical infrastructure and ensure adherence to that concept
• Evaluate current status of all data center critical infrastructure and apply risk management fundamentals to prioritize repairs/replacement
• Effectively operate and maintain data center building automation systems and critical infrastructure
• Lead advanced Data Center projects including, but not limited to Facilities and Security Management; Data Center Layout and Design; Racking and Cabling; Capacity Planning; Vendor Management; and Sales Support
• Publish and administer an annual preventative maintenance schedule

Requirements

• Communicate effectively, both orally and in writing in a public or one on one setting
• Demonstrated understanding of Data Center Operations (i.e. Environmental Management, Power Management, and Capacity Management)
• Ability to use software applications such as Microsoft Office products and common management and monitoring systems
• Understanding of industry security best practices and compliance
• Knowledge of communications and service provider’s products and technologies
• The ability to provide leadership, direction, team building, coaching, and decision making with employees and peers

Qualifications

• 5-10 years of relevant work experience

Skills

• Understanding of industry security best practices and compliance
• Knowledge of communications and service provider’s products and technologies
• The ability to provide leadership, direction, team building, coaching, and decision making with employees and peers

Benefits

N/A

Pay

N/A

Schedule

N/A