Data Center Infrastructure Delivery Manager , DCC Communities

About the role

Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role you will drive operational excellence, optimize data‑center deployment strategies, and create seamless connectivity solutions that support Amazon’s massive technological ecosystem. AWS Infrastructure Services designs, plans, delivers, and operates all AWS global infrastructure, supporting data centers, servers, storage, networking, power, and cooling equipment. You will collaborate with software, hardware, and network engineers, supply‑chain specialists, security experts, operations managers, and other vital roles to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost.

Responsibilities

• Manage a group of technicians installing and building server rack capacity for customers.
• Develop and lead teams of technicians and engineers, providing technical and leadership expertise.
• Deliver capacity to existing data centers and help build and bring online new data centers.
• Continuously improve processes and procedures.
• Assist and manage relationships with external vendors and contractors.
• Liaise with internal teams and management groups.
• Ensure adherence to and exceed local Health & Safety standards in all data centers.
• Create and maintain metrics on all aspects of data centers and use them to drive positive changes.
• Assist in implementing service methodologies including incident, problem, change, and capacity management.
• Support data centers in various operational stages, including facilities under development, which may require travel for training.

Essential Requirements

• Ability to travel to or commute between data‑center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until the assigned facility is operational.
• Travel frequency varies based on business needs and operational status of the assigned facility.
• Candidates must be able to travel over 50 miles or commute less than 50 miles to active data‑center sites as required.

Basic Qualifications

• 2+ years of management/team‑lead experience.
• 2+ years of experience in a data‑center technology role and/or 2+ years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment.

Preferred Qualifications

• Experience conducting interviews and making effective hiring decisions.
• Bachelor’s degree or equivalent professional or military experience in an IT‑related field (e.g., computer science, network engineering).
• Experience installing physical data‑center equipment such as copper/fiber cabling and racks.
• Understanding of networking infrastructure topology.
• Relevant certifications (e.g., CCENT, Network+, CCNA).
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Compensation & Benefits

Base salary range: $78,400 – $137,300 USD annually (USA, IN, New Carlisle). The Amazon package includes sign‑on payments and restricted stock units (RSUs). Final compensation is determined based on experience, qualifications, and location.

• Comprehensive health insurance (medical, dental, vision, prescription).
• Basic Life & AD&D insurance with optional supplemental life plans.
• Employee Assistance Program (EAP) and mental‑health support.
• Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.