Data Center Facilities Operations Technician IV – General (IC4/OPX)

Responsibilities

• Support and maintain critical facility systems across electrical, mechanical, cooling, controls, and supporting infrastructure.
• Perform troubleshooting activities, incident investigations, and root cause analysis for equipment or system issues.
• Support maintenance planning, upgrades, retrofits, and expansions, including participation in commissioning activities and operational acceptance processes.
• Partner with site operations teams to improve maintainability, safe execution of work, and documentation quality, including procedures, one-lines, drawings, logs, settings, and test plans.
• Cover coordination with internal teams and external stakeholders, such as vendors and service providers, and apply working knowledge of applicable safety, operational, and technical standards.
• Review technical documentation and support consistent execution of maintenance and operational tasks across sites.

Requirements

• Experience with mission-critical, industrial, utility, manufacturing, healthcare, or large commercial facility systems.
• Ability to interpret technical drawings, schematics, P&IDs, one-lines, and equipment documentation.
• Working knowledge of electrical, mechanical, cooling, or controls systems in high-availability environments.

Qualifications

• Strong troubleshooting and diagnostic capability.
• Solid ownership and accountability in day-to-day operations.
• Good operational judgment in time-sensitive situations.
• Clear communication of technical issues, findings, and risks.

Skills and Competencies

• Experience with one or more critical infrastructure domains such as switchgear, UPS, generators, chilled water systems, CRAH/CRAC units, pumps, controls systems, BMS, EPMS, or DCIM tools.
• Familiarity with commissioning support, vendor coordination, alarm response, maintenance planning, and acceptance testing.
• Experience with CMMS, digital maintenance records, trend analysis, and operating procedures.
• Journeyman Electrician license, HVAC certification, mechanical trade credential, or equivalent technical qualification where applicable.
• OSHA 30 preferred.
• NFPA 70E training preferred.
• EPA Section 608 Certification preferred where refrigerant-handling responsibilities apply.
• OEM or manufacturer training on critical power, HVAC, controls, or building systems preferred.
• Schneider Electric, Eaton, Vertiv, Siemens, ABB, Johnson Controls, Trane, Honeywell, or similar equipment training is a plus.

Physical Demands / Work Environment

• Regular attendance and flexibility for shift-based schedules are required.
• Must be able to frequently walk, bend, kneel, crouch, push/pull objects, and climb stairs.
• Required to lift or move up to 39 pounds independently and participate in group lifts for loads 40 pounds or greater.
• Must be capable of maintaining balance while working from a ladder or elevated platforms.
• Tasks are performed in an industrial environment and must be executed safely, with or without reasonable accommodation, to maintain the continuous health of the facility infrastructure.