Data Center Engineer

About the role

Zenlayer Inc. is looking for Internet Data Center (IDC) Engineers/Technicians to station at its data center located in Colorado. The job requires physical strength and shift flexibility to accommodate full IDC service coverage.

Responsibilities

• Apply strong working knowledge with servers and network hardware/components, copper and fiber infrastructure installations and testing, data center product support applications, software (Windows, Linux, SSH, RDP, Putty, etc.) configurations and data center infrastructure management (DCIM) related tools
• Complete cabling and installation in server, router, switch according to work orders as well as MACs (Moves/Adds/Changes) orders in designated data centers, including devices receiving, labeling, racking, powering and network connection, configuration, troubleshooting and break-fixing
• Maintain a safe and secure operation environment by reporting any violations to the direct supervisor, adhere to security and safety of data protection protocols, error logging practices and support operating procedures
• Maintain asset management and compliance with audit, daily log tracking, fulfilling documentation, retention practices and inventory checking
• Provide smart-hands assistance at various sites within specified SLA (Service Level Agreement) response time
• Provide status reporting regarding data center service availability, performance, and capacity utilization
• Coordinate equipment/material receiving, shipping and RMA processing support when required
• Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis
• Perform on-call duties as needed
• Travel for on-site service support or deployment when needed

Required Qualifications

• Must be action oriented – understand task priority and the urgency of meeting deadlines
• Well-known who, when, how to troubleshoot networking systems onsite and hands-on hardware updates
• Team player mentality with passion for internet networking
• Knowledge of networking, servers and OS
• Understand TCP/IP
• Ability to use IDC hand tools
• Ability to lift heavy loads up to 50 lbs
• Must be able to work at heights from a ladder and in noisy or confined space
• Ability to travel 20%+ of time when required
• Must be self-motivated, detail oriented, positive in approach, professional and help create, develop and implement project process improvements
• Excellent communication skills
• Ability to rotate shifts including holidays, off hours (i.e., graveyard shift), weekend and vacation

Preferred Qualifications

• Bachelor's or higher degree preferred
• More than 1 year of above IDC experience
• Previous managerial position in this category
• Any above-described IDC qualifications, certifications or rewards

Benefits

• Health, dental and vision insurance
• Paid holidays, vacation, personal and sick days
• 401(k) plan
• Wellness benefits

Schedule

Full-time

Pay

Compensation package will be commensurate with experience.

Location

Greenwood Village, CO