Data Center Engineer

About the role

As a Data Center Engineer, you will run the day-to-day operations of the data center, assist team members with new builds in remote sites, and collaborate with different departments to deploy new environments. This on-site role involves receiving new equipment, planning rack layouts, infrastructure cabling, and maintaining a clean and organized data center.

Responsibilities

• Hardware installation and decommission of enterprise servers and cabling infrastructure.
• Solve issues and repair data center hardware and networking infrastructure.
• Rack and stack data center equipment, including servers, networking devices, monitoring systems, and other equipment.
• Rack installation: placing racks, cabling, powering up, and handing off servers to internal provisioning teams.
• Monitor DC environments using monitoring tools and respond in a ticketing environment used by multiple internal teams.
• Document activities and create/modify Standard Operating Procedures (SOPs).
• Manage the decommission lifecycle of data center hardware.
• Inventory process: order replacement parts and return failed parts as required.
• Structured cabling, labeling, and resolving faults in fiber/copper/telecom cables.
• Install and repair system power supplies and cabling; identify and fix problems.
• Complete small projects independently and collaborate with your manager on larger local projects.
• Show professionalism in daily data center activities.
• Receive and ship data center equipment as needed.
• Install, remove, and fix hardware in data center racks without disturbing other hardware or critical infrastructure.
• Maintain asset inventory and update internal applications.
• Be accessible via cell phone and willing to work on-site as needed.
• Participate in training to bridge skill gaps and learn new relevant technologies.
• Act within Service Level Agreements (SLAs) for assigned tickets.

Requirements

• 5+ years of data center experience.
• Knowledge of Dell PowerEdge Servers and Dell iDRAC.
• Understanding of data center power types and standards.
• Ability to lift 75 pounds.
• Knowledge of server/storage/network hardware.
• Excellent time management and organizational skills.
• Detail-oriented and process-driven.
• Strong teamwork and communication skills (verbal and written).
• Interest in learning new data center concepts.
• Dependability and trustworthiness.

Preferred Qualifications

• Linux OS experience.
• RACADM CLI experience.
• Dell OpenManage Enterprise experience.
• Troubleshooting experience with servers, networking devices, and IT equipment.
• Inventory management experience: ordering, receiving, and shipping server parts.
• Ability to prioritize work based on business needs and urgency.
• Experience taking on-call shifts and responding to critical events.
• Experience escalating issues to senior staff and management as needed.

Pay

Annual salary range: $63,600 – $118,000.

Benefits

• Flexible time off (FTO) and 15 paid holidays.
• Paid sick time.
• Parental/new child leave, childcare & elder care assistance, and adoption assistance.
• Comprehensive health coverage (medical, dental, vision).
• 401(k) retirement plan.
• Tuition assistance.
• Commuter benefits.
• Professional development and employee recognition programs.
• Charitable donation matching.
• Health coaching and counseling.

Benefits are subject to eligibility requirements and other terms.

Schedule

Full-time, on-site (5 days a week) in Ashburn, VA.