Data Center Deployment Lead - NAO

About the role

An experienced Data Center Deployment Lead is sought to oversee large-scale hyperscale data center deployment operations. This role provides operational leadership for a large technician workforce supporting server deployments, network infrastructure installations, structured cabling, hardware break/fix activities, asset management, and customer support activities within a mission-critical environment.

Responsibilities

• Provide operational leadership for a large population of Data Center Technicians supporting deployment and operational activities.
• Partner with recruiting, workforce planning, training, logistics, and delivery teams to ensure staffing levels meet customer demand.
• Drive technician onboarding, workforce readiness, training compliance, and skills development programs.
• Establish and maintain a culture of safety, accountability, quality, and operational excellence.
• Serve as the primary escalation point for deployment-related operational issues.
• Own site-level deployment performance metrics and reporting.
• Identify process improvement opportunities and implement corrective actions.
• Drive operational standardization and best practices across deployment activities.

Requirements

• 5+ years of experience supporting data center, telecommunications, infrastructure deployment, technical operations, or mission-critical environments.
• 3+ years of experience leading large technical workforces or operational programs.
• Experience supporting hardware deployment, network infrastructure, structured cabling, break/fix operations, or large-scale technical field services.
• Experience managing customer-facing service delivery operations.
• Strong operational planning, workforce coordination, and program management capabilities.
• Excellent communication, organizational, and stakeholder management skills.
• Ability to thrive in a fast-paced, rapidly scaling environment.

Preferred Qualifications

• Experience supporting hyperscale data center deployment programs.
• Experience leading workforces of 50+ technical resources.
• Experience supporting hyperscale, colocation, enterprise, or mission-critical environments.
• Experience with server deployments, network infrastructure installations, asset management, and large-scale hardware refresh initiatives.
• Experience with workforce planning, KPI reporting, operational dashboards, and continuous improvement initiatives.
• OSHA 30, PMP, ITIL, CompTIA Network+, BICSI, FOA, or equivalent certifications.
• Experience supporting greenfield campus launches or rapidly expanding deployment programs.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.