Data Center Chief Engineer, CLT101

About the role

The Data Center Chief Engineer (CE) plays a pivotal role in maintaining the infrastructure that powers Amazon Web Services' physical data centers. This role requires overseeing the day-to-day operations and maintenance of mechanical and electrical equipment, performing root cause analysis of equipment failures, and providing hands-on electrical and mechanical equipment troubleshooting and operations.

Responsibilities

• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
• Operate independently with limited direct management.
• Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed.
• Perform root cause analysis of equipment failures.
• Troubleshoot and report of facility and data server-level events within internal Service Level Agreements (SLA).
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Provide training and guidance to Engineering Operations Technicians.
• Ensure all safety procedures are adhered to by vendor and Amazon staff.
• Ensure all security procedures are adhered to by vendor and Amazon staff.
• Utilize internal Computerized Maintenance Management System (CMMS) to manage building workflows.
• Communicate complex technical information to a non-technical audience.
• Use Microsoft Office suite (Outlook, Excel, PPT, Word) and other computer programs such as PDF, QUIP, and other dashboards and scheduling tools.
• Instruct others on scheduling, ticketing, and provide mentorship in developing solutions.

Requirements

• 3+ years of electrical and mechanical facilities maintenance experience.
• Experience reading and writing procedures, technical documents, and engineering drawings.
• 3+ years of Microsoft Office products and applications experience.

Qualifications

• Basic Qualifications: Willingness to travel to or commute to data center locations as needed.
• Preferred Qualifications: Experience in data center engineering or operations, experience in construction or project management, experience leading technical teams through daily operations and maintenance evolutions.

Physical Requirements

• Walk job sites in uneven terrain.
• Work at heights and from ladders.
• Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more.
• Coordinate body movements when using tools or equipment.
• Reach and stretch to position equipment and fixtures while maintaining balance.
• Bend or twist the body into unusual positions while working.
• Perform physical tasks all day without becoming overly tired.
• Use hands to manipulate small wires and objects.
• Push or pull heavy objects into position.
• Work in a noisy environment.
• Work at depths, such as under raised floors.

Essential Requirements

• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.

Benefits

Amazon offers comprehensive benefits including health insurance, retirement savings options, paid time off, and parental leave. For more information, visit https://amazon.jobs/en/benefits.