Data Center Chief Engineer

Key job responsibilities

• Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA).
• Provide training and guidance to Engineering Operations Technicians and responsible for working with Facility Manager (FM) to set team culture.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
• May assist in the build out of new facilities and assist in projects to increase current facility efficiency
• Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.
• Communicate complex technical information to a non-technical audience.
• Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency
• Ensure all safety procedures are adhered to by vendor and Amazon staff
• Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
• Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks

Physical Requirements

• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

We’re committed to fostering a culture of inclusion that empowers every team member to be their authentic self. We offer ongoing education and development opportunities, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, to help us continue to grow and evolve as a company.

Mentorship & Career Growth

We believe in empowering our employees to take ownership of their careers. We offer mentorship programs, leadership development opportunities, and a variety of career advancement resources to help you reach your full potential.

Work/Life Balance

We understand the importance of work-life balance. That’s why we offer flexible work arrangements, generous paid time off, and comprehensive benefits to help you maintain a healthy work-life balance.

Basic Qualifications

• 3+ years of electrical facilities maintenance and 2+ years of mechanical facilities maintenance experience
• 3+ years of Microsoft Office products and applications experience, or Bachelor's degree in Information Technology, Computer Science, Engineering or related fields
• Experience reading and writing procedures, technical documents, and engineering drawings

Preferred Qualifications

• Experience in data center engineering or operations
• Experience in construction or project management
• Experience leading technical teams through daily operations and maintenance evolutions