Data Center Campus Director

About the Role

As the Microsoft Data Center Campus Director, you will drive the delivery of world-class support services across your campus or metro. You will interact and maintain relationships with various authorities and partners across all sectors of the data center industry. You will use keen business acumen and financial management skills to manage operating costs effectively, while maintaining the highest standards of safety, security, and ecological responsibility. This role is part of Microsoft’s Cloud Operations & Innovation (CO+I) team, which powers cloud services like Bing, Office 365, Xbox, OneDrive, and Microsoft Azure. CO+I focuses on personal and professional development, offering trainings, growth opportunities, and a culture of inclusion.

Responsibilities

• Empower a culture of safety, security, and compliance in all aspects of data center operations.
• Lead, manage, coach, and develop Microsoft full-time employees across datacenters in your metro.
• Ensure ongoing IT and Critical Environment (CE) support for all service lines, delivering customer capacity within SLA commitments.
• Plan and deliver physical infrastructure, logistics, and resources to meet anticipated growth.
• Participate in incident management procedures, including leading calls with customers and senior leadership, resolving incidents, and implementing improvement plans.
• Manage financial aspects, including budgeting, forecasting, and operational/capital spend.
• Oversee vendor/partner contracts and relationships, including landlords, service providers, and support teams.
• Collaborate with global and regional teams on improvement programs.
• Promote and coach the One Microsoft culture and values, leading through change.

Qualifications

Required Qualifications:

• High School Qualification or equivalent AND 10+ years of mission-critical service management experience (e.g., IT services, manufacturing, warehouse, retail, military, or physical operations in IT/critical environments).
• 3+ years of people management experience.
• Ability to meet Microsoft, customer, and/or government security screening requirements, including the Microsoft Cloud Background Check.

Preferred Qualifications:

• 7+ years of enterprise-level experience managing large-scale projects/programs.
• 7+ years of experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU).
• 7+ years of experience in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
• Experience managing a budget of $5M+.
• Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management, or related field.
• 7+ years of experience leading a diverse, technical workforce OR 10+ years managing global and virtual teams.
• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA, ITIL v3 Foundation, MOF, Leadership Development, PMP, CDCP.

Pay

The typical base pay range for this role across the U.S. is USD $140,200 - $284,400 per year. For specific locations within the San Francisco Bay area and New York City metropolitan area, the range is USD $185,600 - $312,000 per year. Certain roles may be eligible for additional benefits and compensation. Find more information here.