Data/Business Analyst

Responsibilities

• Collect, analyze, and interpret complex data sets to identify trends, patterns, and insights that inform WMATA’s operational and business objectives.
• Develop and maintain dashboards, reports, and performance metrics using Power BI, or other visualization tools.
• Collaborate with WMATA departments to gather business requirements and translate them into functional specifications.
• Conduct data validation, quality assurance, and integrity checks across multiple data sources.
• Support the creation of data models, predictive analyses, and forecasting tools to enhance planning and resource allocation.
• Document business processes, workflows, and system interfaces for continuous process improvement.
• Assist project managers and technical teams with business case development, impact assessments, and performance reporting.
• Support ad-hoc data requests, KPIs, and performance monitoring as required by WMATA leadership.
• Ensure compliance with WMATA’s data governance, security, and reporting standards.

Qualifications

• A minimum of a bachelor’s degree in business, Data Analytics, Information Systems, Economics, Statistics, or a related field.
• 5+ years of professional experience as a Data Analyst, Business Analyst, or related role.
• Proficiency in SQL, Excel (advanced), and data manipulation/cleansing techniques.
• Effective communication skills and ability to work collaboratively with technical teams.
• Experience supporting transportation, government, or public sector clients (WMATA experience is highly desirable).
• Knowledge of WMATA’s systems, KPIs, and operational data frameworks.
• Familiarity with project management methodologies (Agile, PMBOK, etc.).
• Experience with Python, R, or other statistical tools a plus.

Benefits

• M&J provides a comprehensive package of benefits, including medical, dental and eye insurance, 401(k) retirement plan, life insurance, etc.
• Salary will depend on experience and credentials.