Data and Reporting Analyst - UES (Credentialing Administrator II)

Responsibilities

• Evaluating data across forms and internal systems and resolving any data mismatch
• Quality assurance review of candidate records
• Follow up and outreach to candidates to obtain missing, incomplete, and mismatched information
• Inputting data into a Salesforce tool for reporting and tracking candidates through credentialing process
• Oversee all regulatory compliance expectations for state and federal programs
• Identifies and recommends improvements to workflows and processes to improve accuracy and efficiency
• Specialized knowledge of Microsoft Excel required to perform daily inputs, building functions, sorting, and filtering large amounts of data and ability to generate data-driven reports weekly and on demand
• Maintain confidential records and data, including but not limited to sensitive security information, personnel contact information, background check submittal information and employer information
• Uses Microsoft Outlook daily to perform administrative duties
• Participates in collaborative meetings and may serve as point of contact for specific programs or platforms
• Supports recurring internal and external audit of records
• Applies concept of continuous improvement to develop new skills during changing initiatives
• Communicate with internal personnel as well as external job applicants
• Adhere to all company and department employment policies regarding security and confidentiality

Qualifications

• Knowledge, Skills, and Abilities:
• Customer Relationship Management (CRM) tool experience
• Salesforce tool experience
• Analytical skills to receive, assemble and report on data records
• Extremely attentive to details
• Possess a high level of self-motivation and energy, and work with minimal supervision
• High organizational and time management skills
• Highly developed oral and written communication skills
• Fosters working relationships with leadership and other contract points of contact
• Ability to support multiple team members and projects simultaneously and prioritize in a fast-paced environment
• Proficiency in Adobe and/or FoxIt PDF as well as the Microsoft Office Suite which includes Word, Excel, PowerPoint, Outlook
• Qualifications, Education, And Experience:
• Minimum 2 years credentialing experience
• Bachelor’s or associate degree preferred
• Minimum 3 years working in a corporate office environment working with multiple internal and external customers