Data and Reporting Analyst

This is a hybrid role in Boston, on site 3 days a week. The role is for a major university in Boston. The Division of Information Technology Services (ITS) is seeking a highly experienced and detail-oriented professional to join the ITS Project Management Office (PMO) as a Data & Reporting Analyst. This role owns PMO data management, data quality, data governance, and reporting activities across the PMO's portfolio of programs and projects. The Data & Reporting Analyst will analyze and comprehend data from multiple systems, distilling it into clear, meaningful insights andreal outcomes that facilitate decision-making for the PMO and ITS leadership. PMO Data, Reporting & Governance Knowledge and Skills * Expert-level proficiency with ServiceNow (including reporting and PPM modules), Power BI, Smartsheet, and Jira. * Strong knowledge of data governance principles, data quality frameworks, metadata management, and data standards. * Ability to design and build integrations, connectors, or APIs between reporting and PMO systems to automate data flow. * Advanced proficiency with Excel and PowerPoint for data analysis, modeling, and executive presentation. * Ability to comprehend and interpret complex, disparate data sets and distill them into clear, meaningful insights that inform decision-making for the PMO and ITS leadership. * Excellent verbal and written communication skills, with proven experience presenting to senior and executive leadership. * Demonstrated ability to build relationships and collaborate across Portfolio Managers, PMO leadership, and technical teams. * Knowledge and application of AI tools to support and accelerate data analysis, reporting, and governance activities is a plus. * Familiarity with current and emerging data and analytics tools and how other enterprises and higher education institutions employ them.