Data Analyst, Software Engineering Track

Responsibilities

• Investigate customer questions about data displayed throughout the AcuityMD platform using SQL.
• Research issues end-to-end, identify root causes, and validate findings across multiple data sources.
• Distinguish between expected platform behavior, customer education opportunities, and true product defects.
• Communicate findings clearly to Customer Success, Support, and customers when appropriate.
• Create detailed engineering tickets with reproduction steps, supporting evidence, and root-cause analysis.
• Build deep expertise in AcuityMD's data model, business logic, and data pipelines.
• Partner closely with Engineering, Product, Customer Success, and Support to improve platform quality and customer trust.
• Identify recurring issues and opportunities to improve data quality, tooling, and operational processes.
• Help Engineering validate fixes and ensure customer issues are fully resolved.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, Data Science, or another quantitative discipline (or equivalent practical experience).
• 0–2 years of professional experience.
• Recent graduates and candidates with relevant internship experience are encouraged to apply.
• Experience writing SQL to analyze or investigate data.
• Strong analytical and problem-solving skills with the ability to investigate ambiguous questions and identify root causes.
• Excellent written and verbal communication skills.
• Curiosity, ownership, and a passion for learning new technologies.
• Interest in building a long-term career in software engineering.
• Comfortable working in a collaborative, fast-paced startup environment.

Skills

• Experience with Google BigQuery or other modern cloud data warehouses (nice to have).
• Experience writing Python (nice to have).
• Familiarity with AI-assisted development tools such as ChatGPT, Cursor, or GitHub Copilot (nice to have).
• Experience working with large analytical datasets (nice to have).
• Exposure to Git, software development workflows, or programming through internships, coursework, or personal projects (nice to have).

Benefits

AcuityMD offers competitive compensation, including a base salary range of $80,000–$100,000 USD, equity, and comprehensive benefits. We also provide:

• Remote Work: Full remote flexibility for employees in the US.
• Flexible PTO: Generous time off and flexible hours.
• Paid Health, Dental, and Vision Plans: 100% paid health, dental, and vision plans for employees and 75% for dependents.
• Home Office Stipend: $1,000 to invest in remote office equipment plus Wi-Fi reimbursement.
• Learning Budget: Reimbursement for relevant learning and professional development opportunities.
• Optional Team Retreats: Collaboration and team building events.
• Parental Leave: 8–16 weeks of fully paid, flexible parental leave.

Pay

The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, candidate experience, and market data.

Schedule

We offer remote work for employees in the US.