Data Analyst, ReLo

About the role

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team. In this role, you will ensure employee productivity is maximized and customer engagement is achieved. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Responsibilities

• Complete daily and weekly SOX reporting as assigned: be comfortable with deep-diving and documenting findings, being able to take JDI actions to fix issue, and identifying escalations and creating action items ideas to share with leadership.
• Conduct adhoc research to identify improvements being able to efficiency search through large datasets in the data warehouse to identify trends and present these trends to leadership.
• Develop and maintain regular SQL reporting as requested by leadership using the amazon data warehouse and publishing via email, quicksight, or excel.
• Work in path, performing associate and leadership tasks that are in an Amazon ReLo warehouse inorder to identify data-driven solutions and automations.
• Work with quality leadership team to improve standards and identify defects in the operation.

Basic qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required
• 1+ years of professional work experience, or experience in MS Office, with an emphasis on Excel
• 1+ years of complex Excel VBA macros writing experience
• Experience in advanced SQL, Python, Tableau
• Experience using data to drive root cause elimination and process improvement

Preferred qualifications

• 2+ years of Microsoft Office products and applications experience

Pay

USA, PA, Reading - 25.00 - 26.00 USD hourly

Benefits

Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.