Data Analyst, Operations

About Our Client:The organization operates in the personal finance industry, aiming to empower individuals to manage their financial lives more effectively. It addresses the challenge of financial complexity by providing members with insights and services that save time and money, supporting their financial journeys. About the Opportunity:The DATA ANALYST, OPERATIONS will partner closely with operations and customer support teams to apply data analytics in solving operational challenges. This role is responsible for delivering in-depth analysis, creating self-service analytics tools, and providing insights that influence decision-making and improve customer outcomes. Responsibilities:Collaborate with operations and customer support leadership to define and execute analytical projects.Build and maintain strong relationships with stakeholders to ensure analytics work aligns with business needs.Conduct ad hoc analyses to identify trends and opportunities impacting customer experiences.Develop dashboards, metric definitions, and reusable queries to enable scalable analytics.Innovate ways to apply data analytics methods within operations and educate partners on their use.Mentor team members through feedback and collaboration, ensuring effective prioritization.Communicate project scope, methods, limitations, and impacts clearly and manage priorities as needed. Requirements:Minimum of 4 years of data analytics experience with a focus on operations.Advanced SQL skills and proficiency in BI tools such as Looker, Tableau, Databricks, or PowerBI.Experience delivering scalable, repeatable self-service analytics.Strong stakeholder management and relationship-building abilities.Commitment to accuracy and completeness in analytics as a strategic asset.Proactive and strategic engagement with internal clients.Eagerness to tackle complex challenges and continuous learning.Familiarity with AI tools for analytics work and understanding their appropriate use.Experience in fintech, banking, or finance is advantageous. Pay Range and Compensation Package:Salary range of $120,000 to $160,000 plus bonus and benefits. Benefits & Perks:Health, Dental, and Vision insurance plans401k matchingCommuter benefits Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.