Data Analyst - Data Operations

About Bikky Restaurants are the heart of our communities - where we go to celebrate life’s memorable moments with those we love, and find comfort and familiarity in the world. But while the digital and data revolutions have transformed other parts of commerce and hospitality, restaurants haven’t had the same opportunity. The result has been an industry that’s - on average - had their profit margins shrink by 5x over the past 20 years. Bikky was founded on the belief that restaurants deserve the same access to data as the largest, most sophisticated businesses in the world. We believe that data can fundamentally transform the economic model of the entire restaurant industry - producing better businesses, more jobs, and stronger communities. Bikky is based in New York City and has raised over $26 million in funding to date, most recently with a Series B in 2026. We’re proud to serve thousands of restaurant locations across the U.S., including major brands like Bojangles, Dave’s Hot Chicken, and Long John Silver’s.

About the role

• Support customers through their journey adopting Bikky – from onboarding their data to leveraging it for sophisticated analyses.
• Act as a key stakeholder ensuring customers understand Bikky’s insights and that Bikky becomes a core part of their critical decision‑making processes.
• Work across the entire restaurant industry, helping brands use their data to solve their hardest business challenges (unlike internal‑focused data roles).
• Contribute throughout the entire data stack – e.g., updating DBT models to support new customer needs.
• Help customers perform analyses such as customer retention.
• Collaborate closely with product and engineering teams to refine and enhance data tools based on real‑world customer feedback.
• Long‑term opportunity to grow into product development, data engineering, or data science roles depending on career interests.

About you

• 1‑3 years of experience working with data.
• Fluency in SQL; experience with DBT is a bonus.
• Experience in a business‑facing or customer‑facing analytical role.
• Strong statistical skills.
• Excellent verbal and written communication.

That said, we want to talk with exceptional candidates from any background. If you feel you’re a great fit for the role, please reach out even if you don’t meet all of the points above.

Why us

You’ll work on challenging problems that matter to real businesses while tackling industry‑leading technical challenges.

Our DBT + Snowflake implementation is in the top ~1% of industry‑wide sophistication, and we grapple with novel data engineering, analytical, and product problems every day.

Alongside challenging work, you’ll have the support of a fully Senior and Staff level team.

You’ll have the opportunity to accelerate your career by working alongside some of the best in the industry.

Perks and Benefits

• $100,000 – $140,000 annual salary
• Generous equity compensation
• Top‑tier (for stage) health insurance including medical, vision, and dental
• Ability to participate in a 401(k)
• Hybrid working environment; for candidates in New York City, we have an office where teammates work ~3 times per week
• Flexible vacation policy