Data Analyst II - Outcome Analytics

Requirements

Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.

• Salary Range
• This compensation range considers a wide range of factors, including, but not limited to, skill set, experience and training, licensure and certifications, and other business and organizational needs.
• The disclosed range estimate is not adjusted for geographic differential associated with the location where the position may be filled.
• At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.

What We Provide in Return for Your Commitment to Our Mission

• Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home.
• Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off.
• Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage.
• Supportive Services: Just like our colleagues get injured workers the care they need when they need it, we want to do the same for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships.

Purpose Statement

Analyze data and design/generate reports that evaluate program performance for both internal and external clients. Analyze industry trends and results to support strategies.

General Duties & Responsibilities

• Develop distribution ready reports analyses and presentations on book of business as well as individual clients or departments.
• Work closely with Sales Team to meet client data reporting needs.
• Create proactive analyses comparing our results to industry data to evaluate program performance for internal management and external clients.
• Identify and research anomalies and outliers in data.
• Conceive and execute new Anaplan solutions to support new business objectives and initiatives.
• Aid or lead department projects or initiatives.
• Prepare communication and make presentations.
• Perform ad hoc data trend analysis and reporting.
• Conceive and execute new Anaplan solutions to support new business objectives and initiatives.
• Aid or lead department projects or initiatives.
• Prepare communication and make presentations.
• Perform ad hoc data trend analysis and reporting.
• Conceive and execute new Anaplan solutions to support new business objectives and initiatives.
• Aid or lead department projects or initiatives.
• Prepare communication and make presentations.
• Perform ad hoc data trend analysis and reporting.
• Identify problematic areas and conduct research to determine the best course of action to correct the data.
• Identify process improvement opportunities and work with key stakeholders to develop and implement effective solutions.
• Participate in high level business initiatives and assist with all levels of metric reporting.
• Work with IT to publish reports based on business needs/requests.
• Serve as data steward to validate high profile or external data to ensure accurate reporting.
• Monitor and perform trend analysis for the company and research report on anomalies.
• Proactively manage report development meeting the expectations of format and delivery timeframe.
• Develop optimal data management and reporting practices including best practice identification.
• Client network usage analysis and missed opportunity/leakage analysis.

Education Requirements

• Bachelor’s Degree required in Economics, Business Administration, Finance or the equivalent combination of education, training, and work experience.

General Knowledge & Skills & Abilities

• Knowledge of OCCM’ products and services.
• Beginner to Intermediate to SQL querying skills.
• Advanced working knowledge of Microsoft Excel.
• Business Objects/Business Intelligence experience desirable.
• Typically requires experience in relational database structures, research methods, sampling techniques, and system testing.
• Proficient in working with large-scale business data sets, fluent in scripting and rapid prototyping skills including expertise in SAS, WEKA, SPSS as well as C/C++, SQL, Perl, or Java.
• Excellent written and oral communication skills especially in conveying technical concepts to non-technical audiences.
• Strong attention to detail to ensure accuracy and provide validation of results.
• Strong analytical skills and ability to identify appropriate analytical approaches depending on the business need.