Data Analyst/Data Coordinator

About the role

This position is for a Data Analyst/Data Coordinator at a Medical Device Company in San Antonio, TX, with a duration of 12 months and 40 hours per week. The role is a contract position on W2, and only US citizens or GC holders are eligible.

Responsibilities

The Data Coordinator is accountable for preparing, designing, and maintaining customer-focused quality metrics reports. Primary responsibilities include managing quality data reporting elements for the US and Canada regions, leading efforts in gathering data, and preparing it for periodic formal submittal.

• Manage the quality data reporting elements for the US and Canada regions
• Lead efforts in gathering data and preparing it for periodic formal submittal to USLT and Strategic KeyAccounts Group
• Prepare customer-specific metrics to support and address customer needs
• Design metrics reports to give visibility to quality KPIs
• Create and generate reports necessary to track, trend, and analyze all North America KPIs, metrics, and measurements
• Process and analyze data in context, looking for patterns to help management make timely informed decisions and for escalation to the business unit
• Maintain and manage the US and Canada quality dashboard
• Coordinate periodical Business Complaints data review to identify and address trends
• Provide metrics training and reporting training as directed by the Management

Requirements

• Consistent application of Quality System standards to assigned Quality System area
• Subject matter expert of Quality Systems regulatory requirements and application to company/unit requirements
• Advanced knowledge in Excel and Access
• Comprehensive knowledge of Quality System standards and regulations including 21CFR 803 & 820, ISO 13485, and Canadian Regulations

Skills

• Excellent verbal and written communication skills
• Demonstrated analytical capability
• Continuous and versatile learner
• Ability to work well in a team-oriented environment
• Ability to manage multiple priorities and demonstrate independent and strategic thinking

Qualifications

A Bachelor’s degree or 6 years of relative experience is required. A minimum of 4 years of relevant experience or a combination of equivalent education and relevant experience is necessary, with at least 2 years of experience in data management and the preparation of materials for meetings and presentations.