Dangerous Goods Specialist

About the role

The Dangerous Goods Specialist (A4) serves as a subject matter expert and compliance resource for operations staff, ensuring all regulated shipments are managed in accordance with applicable safety, quality, and regulatory requirements. This role provides technical guidance and oversight to support compliant and safe cargo processing without directly handling shipments.

Responsibilities

• Provide technical guidance to operations staff on the loading, icing, and handling of dangerous goods and regulated cargo, ensuring compliance with applicable regulations and internal standards.
• Serve as the on-floor compliance resource for dangerous goods regulations, advising staff on safe and compliant handling procedures and escalating issues as appropriate.
• Stay current on IATA, IMDG, and applicable local dangerous goods regulations; communicate updates and requirements to relevant operational teams.
• Support initial and recurrent dangerous goods training for operations personnel, serving as a resource for questions and practical guidance on regulated cargo handling.
• Ensure all dangerous goods documentation, records, and checklists are completed accurately and maintained in accordance with regulatory and company requirements.
• Identify, document, and report any dangerous goods incidents, near-misses, or non-compliance events to facility leadership in a timely manner.
• Liaise with internal teams, customers, and regulatory contacts as needed to resolve dangerous goods compliance questions and support seamless cargo processing.
• Provide real-time support to operations teams during active sort or processing windows to ensure dangerous goods are staged, labeled, and documented correctly prior to loading.
• Monitor and track compliance metrics related to dangerous goods handling; report trends and findings to facility leadership to support continuous improvement.
• Support GDP compliance within the assigned area by adhering to Medical Express and Life Science quality standards as they relate to dangerous goods and regulated cargo handling.
• Complete initial and continuous training on the CIS Medical Express Awareness, CIS Awareness trainings, and GDP principles; proactively monitor completion by staff and contractors as applicable.
• Adhere to all GDP-related tasks, documents, and records as applicable within the area of responsibility.
• Maintain compliance with local regulatory requirements related to GDP.
• Monitor all subcontracting activities within the area of responsibility that may affect GDP compliance and overall quality assurance.

Requirements

• High school diploma or equivalent required; relevant dangerous goods certification (e.g., IATA DGR) required or must be obtained within 90 days of hire.
• Minimum of 2 years of experience in logistics, transportation, or hub operations, with demonstrated knowledge of dangerous goods regulations (IATA, IMDG, or equivalent).
• Strong working knowledge of IATA Dangerous Goods Regulations, IMDG Code, or applicable local regulatory frameworks.
• Detail-oriented with strong organizational skills and the ability to manage compliance documentation accurately under time pressure.
• Effective verbal and written communication skills, with the ability to clearly convey technical requirements to operations staff.
• Ability to work effectively in a fast-paced operations environment across multiple shifts as needed.
• Basic proficiency in Microsoft Office Suite and operations systems used for cargo processing and documentation.

Preferred Qualifications

• Associate’s degree or higher in a relevant field.
• Prior experience within DHL Express hub or gateway operations.
• Experience with Life Sciences or pharma cargo handling.

Work Environment

• Requires manual dexterity and visual and hearing acuity.
• Tasks may involve extended periods of time at a keyboard or workstation.
• May need to work in operations environment across multiple shifts depending on project tasks.
• Ability to work in a fast-paced and high-stress environment, performing multiple tasks simultaneously.
• Ability to work independently with limited supervision.

Benefits

Our employees enjoy a range of programs, services, and benefits that bring the best to their personal lives, including competitive compensation packages.