Damage Specialist

About Project Resources Group (PRG) As a leading provider of construction management, outside plant damage assessment & recovery, business outsourcing and consulting services, PRG offers services within the cable, telephony, construction and utility industries, including: Back Office Processing, Technical Support, Network Infrastructure, Engineering & Design, Project and Program Management, Outside Plant Damage Cost Recovery Services. With 20+ offices and 825+ employees nationwide, we deliver industry-leading solutions with speed, accuracy, and expertise.

About the role

Project Resources Group (PRG) is seeking a highly motivated and detail-oriented Power & Gas Damage Specialist in the Greensboro, NC area. In this hands-on role, you will collect, analyze, and review evidence related to third-party utility damages to determine liability. This role is ideal for someone who thrives working independently and takes pride in delivering precise, professional results.

Responsibilities

• Perform on-site assessments of underground and aerial power and gas utility damages.
• Conduct interviews at damage sites with contractors, technicians, witnesses, police, homeowners, etc.
• Photograph and document the damaged scene to accurately portray and determine liability.
• Analyze and review all evidence related to third-party utility damage for the purpose of determining a liable party.
• Take precautions always to utilize safety protocols.
• Understand and utilize State Dig Laws and Statutes, excavator requirements, and NESC standards.
• Build and develop a professional working relationship with the client, their contractors, technicians, management team, and other personnel.
• Assist the Claims Recovery team with follow-up actions after damage site reviews.
• Other related duties as assigned.

Requirements

• Must possess a valid and current driver’s license, reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage.
• Must be willing and able to utilize a personal vehicle for work-related travel as required.
• Must possess strong written and verbal communication skills.
• Ability to sit, stand, and walk for extended periods.
• Ability to drive a personal vehicle to various damage sites, including daytime and nighttime travel.
• Ability to walk and work on uneven terrain and in varying weather conditions.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to bend, stoop, or reach as necessary to perform essential job duties.

Qualifications

• Proficient in Microsoft Word and comfortable using public or shared computer systems.
• Previous experience in investigations and/or law enforcement is highly desirable.
• Strong analytical and logical reasoning skills.
• Familiarity with the utility or utility locating industry.
• Background in business operations with a strong attention to detail.
• Proven ability to multitask and effectively manage time in a dynamic environment.

Pay

We offer a competitive salary ($50,000 - $55,000) based on experience, plus overtime provided for any hours worked over 40 hours per week.

Benefits

• National mileage reimbursement for vehicle use
• Medical, dental, and vision coverage for employees and dependents
• 401(k) retirement plan, with company match after 1 year
• Short-term disability coverage after 1 year
• Paid time off and holidays
• Additional perks such as company-paid life insurance, and other supplemental insurances available