Damage Prevention Director

Forge ahead with WSB. We are seeking a Damage Prevention Director to lead our established and growing team. In this role, you will provide strategic and operational leadership for damage prevention programs within the utility and gas industry, overseeing multiple levels of staff, ensuring strong performance, collaboration, and delivery excellence across gas line locating activities. WSB was founded on the understanding that culture drives results, and we've dedicated ourselves to the value of strong relationships, collaboration, and forward-thinking ideas.

About the role

This role translates organizational growth strategies into actionable plans, manages financial and operational outcomes, and ensures the team is resourced and aligned for success. You will inspire thoughtful and creative solutions that look beyond the needs of today to the opportunities of tomorrow.

Responsibilities

• Lead the scaling of regional, functional, and/or client operations.
• Translate overall growth strategy into specific team goals and annual operational plans.
• Provide senior-level oversight of damage prevention operations, ensuring accurate gas line locating practices and consistent adherence to client requirements, regulatory standards, and company policies.
• Ensure organizational compliance with applicable state one-call laws, client specifications, and excavation safety standards, including tolerance zones and required marking protocols.
• Lead investigations of damage incidents and near-miss events, directing root cause analysis and implementing corrective and preventive actions to reduce risk and recurrence.
• Partner with executive leadership to develop, standardize, and continuously improve policies, procedures, tools, and best practices across damage prevention service areas.
• Oversee program-level reporting, including audit results, quality metrics, corrective actions, and performance trends, providing actionable insights to leadership and clients.
• Serve as a senior liaison with clients, contractors, supervisors, project managers, and internal stakeholders to resolve complex issues, strengthen partnerships, and improve overall damage prevention outcomes.
• Maintain an active field presence as needed, conducting site visits to assess work quality, safety conditions, and adherence to established standards.
• Traverse job sites having uneven terrain, slopes, confined spaces, or reinforced trenches.
• Conduct visual assessments of task quality and job site safety.
• Own and lead client relationships and key accounts, ensuring strong partnerships, retention, and growth.
• Develop and execute account strategies to expand services and strengthen client engagement.
• Identify and drive cross-selling opportunities through internal collaboration.
• Use data and software to drive resource deployment and deliver superior client service.

Requirements

• Bachelor's degree in a related field, or equivalent experience.
• 10–15+ years of experience in utility locating, damage prevention, natural gas distribution, or a related field, with at least 5 years leading others.
• Possession of a valid driver’s license with a clean driving record and the ability to operate a motor vehicle.

About WSB

WSB is a design and consulting firm specializing in Transportation, Community Planning, Environmental, Energy, Municipal, and Construction services. We provide solutions for the places, spaces, and systems that support our lives. We offer services in more than 50 complementary areas across the nation.

Benefits

• Competitive compensation and benefits package.
• Medical, dental, and vision insurance.
• Life insurance and company-paid short- and long-term disability.
• 401K with company match.
• Paid time off and paid holidays.
• Tuition reimbursement.
• Opportunities for professional growth and development.

Part-time employees can participate in the 401K plan and applicable earned paid leave.