Damage Clerk

About Williams-Sonoma DC - Olive Branch, MS Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams - Sonoma, Pottery Barn and West Elm. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery - and are looking for a job with a strong opportunity for gaining new skills and for advancement - our Supply Chain Organization could be just the place for you. Williams-Sonoma, Inc Supply Chain Overview By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization. Over 4,000 Full-Time Associates across the Supply Chain 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in MississippiSutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furnitureTransportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey The Distribution Center Clerk - Damage is responsible for managing damaged merchandise within the Personalization operation and ensuring damaged customer orders are accurately processed and resolved in a timely manner. The Distribution Center Clerk - Damage position is located in Olive Branch, MS. You’ll be excited about this opportunity because you will.... Review, research, document, and process merchandise identified as damaged throughout the operationVerify damaged merchandise against the correct SKU, order, carton, and quantityCoordinate replacement or re-pick activity and follow damaged orders through resolutionMaintain accurate system statuses and an organized damage work areaPrioritize aged and time-sensitive customer orders and escalate unresolved barriersPartner with Inventory Control and operational teams to resolve inventory discrepancies and recurring damage concerns Check out some of the required qualifications we are looking for in amazing candidates…. High School Diploma or EquivalentAt least 6 months - 1 year experience in a warehouse/distribution setting with similar responsibilitiesThis is an onsite roleMust be a self-starter and a team playerHave working knowledge of Excel and OutlookHave excellent attendanceAvailable to work a flexible scheduleAble to read and match numbersAvailable to work in various departments and buildings as neededFocus on maintaining a safe working environment at all timesPerform other warehouse duties as assigned We prefer some of these qualities as well…. Working knowledge of PKMS, QlikView, and warehouse inventory systemsExposure to personalization, picking, packing, quality, and Inventory Control processes Review these physical requirements, as they play a major part in this role…. Able to bend, reach, squat, and climb stairs/laddersAble to lift up to 50 lbs.Comfortable walking/standing 90% of the day Our company benefits are second to none in the industry…. Generous discount on all Williams-Sonoma, Inc. brand products401(k) plan and other investment opportunitiesPaid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet InsuranceFor more information on our benefits offerings, please visit MyWSIBenefits.comTo learn more about our Supply Chain culture and regional associate events, please visit: https://shorturl.at/R3OAX (Login credentials may be required) EOE