Dallas Metro Healthcare Practice/Market Leader

Operations

Oversees all operation areas of the practice through direct supervision of practice managers for project execution within the practice, accountable for meeting company quality standards across individual purview.

Aids sector leadership to procure opportunities that align with the sector strategy.

Led communication and collaboration across the practice to ensure consistency across projects.

Assesses and communicates the staffing and resource needs for the practice to sector leadership.

Implements process changes in alignment with company strategies and processes to improve client experience.

Strategizes the technical needs of the practice to develop and implement appropriate tools, processes, and procedures.

Profitability

Develops the annual budget for the practice in cooperation with the sector leadership team, tracks revenue margins and conducts budget reviews to maximize profits.

Evaluates practice performance, adjusts operations accordingly, and provides reports and presentations on all aspects of practice performance as requested by the sector leadership.

Employee Engagement/Teamwork

Oversees effective management of employee relations and personnel matters including all employment actions within the practice.

Collaborates with organizational, sector, practice, and/or office leadership to foster an engaged, dynamic employee culture and lead company-wide events and initiatives.

Teams with Practice Managers to identify opportunities and gaps in employee development efforts and respond with appropriate action.

Demonstrates an organization-wide mindset, cooperating across practice leadership to collectively meet sector goals.

Client Experience

Maintains a national-level knowledge and presence across the practice and industry to inform project pursuits and execution.

Builts and maintains client relationships across all geographically strategic locations.

Mentors project staff on client expectations, service standards, and practice trends.

Manages client experience to ensure a profitable market share within a practice, aligns client maintenance and development with sector growth strategies.

Tees with marketing staff to generate proposals and determine a profitable fee structure that aligns with sector strategy.

Growth & Innovation

Aids sector leadership of assigned sector and/or other sectors, as needed, to develop and/or implement plans for the growth and development of the practice.

Mentors others to share expertise and knowledge of market, clients, and projects.

Makes sure to monitor and utilize company and industry trends to ensure the company maintains a competitive position within the practice.

Supports implementation of innovation goals for the practice and develops innovative ways to identify, connect, and support clients.