Client Advisor, Dallas
Loro Piana · Dallas, TX · 5 days ago
Customer ServiceFull-time
Job Responsibilities
- Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
- Develop and incorporate comprehensive product knowledge to facilitate the sales process.
- Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.
- Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
- Collect and update client information to enhance future interactions and tailor services to individual preferences.
- Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
- Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
- Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
- Identify key opportunities for optimizing sales growth and operational efficiencies.
Profile
- Proficient in Microsoft Office, SAP, and other digital tools.
- Excellent attention to detail, customer service, and teamwork skills.
- General knowledge of sales, operations, and inventory.
- Able to lift and move up to 40 pounds.
- 2+ years of sales or sales support experience, preferably in a luxury retail environment.