DaisyCare Technician

Key Responsibilities

• Build and sustain strong client relationships, providing expert guidance on optimizing, repairing, and upgrading AV and smart space systems.
• Perform assessments, testing, and maintenance of audio-visual, networking, control systems, and security equipment — resolving issues efficiently and accurately.
• Identify, quote, and manage necessary repairs or upgrades, ensuring timely and high-quality resolution of client needs.
• Log all service activities, updates, and client interactions accurately using CRM tools.
• Partner with sales, service, and trade teams to ensure seamless, cohesive service delivery.
• Manage a dedicated client book, expand relationships as needed, and report results and improvements to leadership.

Requirements

• High school diploma or equivalent.
• Minimum 3 years of direct Audio Video (AV) experience — required. Candidates without demonstrated AV field experience will not be considered.
• Experience with networking, control systems, and technology integration strongly preferred.
• Savant / Crestron certification (preferred)
• Lutron lighting & shades experience a plus
• Valid driver's license, clean driving record, and reliable transportation.
• Ability to lift up to 50 pounds and work comfortably in varied physical conditions.

Qualifications

• Proven track record of independent AV troubleshooting and system maintenance.
• Strong leadership, accountability, and interpersonal skills.
• A client-first mindset with a solutions-oriented approach.
• Commitment to continuous learning and staying current with emerging technologies.
• Proactive problem-solver who anticipates issues before they escalate.

Skills

• High school diploma or equivalent.
• Minimum 3 years of direct Audio Video (AV) experience — required. Candidates without demonstrated AV field experience will not be considered.
• Experience with networking, control systems, and technology integration strongly preferred.
• Savant / Crestron certification (preferred)
• Lutron lighting & shades experience a plus
• Valid driver's license, clean driving record, and reliable transportation.
• Ability to lift up to 50 pounds and work comfortably in varied physical conditions.

Benefits

• Competitive salary commensurate with experience.
• Health insurance (Medical, Vision, Dental).
• 401(k) retirement plan.
• Paid vacation and sick leave.
• Professional growth opportunities and industry certification support.

Work Environment

• Field-based role involving travel to job sites, hands-on tool use, and direct client interaction.
• Daisy enforces a strict smoke, alcohol, and drug-free policy across all buildings, vehicles, job sites, and brand-representing activities.

Compensation & Benefits

• Competitive salary commensurate with experience.
• Health insurance (Medical, Vision, Dental).
• 401(k) retirement plan.
• Paid vacation and sick leave.
• Professional growth opportunities and industry certification support.

The Daisy Difference for Technicians

• We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day.
• Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.

Contact Information

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.