Dairy Manager

About the role

The Dairy Manager is responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She leads the efficient, effective, safe, legal and profitable operations of the Dairy Department, coordinates human relations, and ensures execution of all company and department policies and procedures on a timely basis.

Responsibilities

• Greet and engage guests upon entry to the department
• Hire, train and manage team members’ performance
• Communicate information to the entire department
• Maintain a positive atmosphere, spirit and morale within the department
• Manage time and delegate tasks effectively
• Develop team members and future leaders using available materials and systems
• Support and execute division concepts and programs
• Meet financial goals and identify areas of opportunity
• Ensure quality and consistent product availability and solutions for guests
• Safeguard, control and monitor department assets; implement policies for asset control
• Practice safe work habits; maintain store cleanliness, organization and a safe work environment
• Ensure department systems and processes are utilized consistently and correctly
• Direct meetings with the department leadership team to plan production and promotion goals
• Verify team member schedules against business needs
• Coach and discipline team members as necessary in accordance with policy and procedures with support from Talent Management
• Keep books and manuals updated
• Oversee inventory process and reporting
• Ensure adherence to Food Safety Procedures
• Approve purchase orders and maintain adequate levels
• Maintain stock levels; keep shelves full of ad merchandise and back stock items
• Enforce proper rotation procedures; ensure all tags are properly placed and in good condition
• Demonstrate good conflict management skills

Requirements

• Must be 18 years of age or older
• High School Diploma or equivalent
• Minimum of 1 year’s experience in grocery or dairy department
• Ability to work and communicate with all levels of management and subordinates in a professional manner
• Ability to self-motivate, problem-solve and work with minimal supervision
• Ability to perform physical aspects including bending, squatting, standing, lifting at a height of 5 feet, climbing, pushing, pulling, and walking
• Ability to lift and carry items weighing up to 75 lbs. and push and pull up to 100 lbs
• Ability to work within a freezer and/or fridge for an extended period of time
• Technical skills to perform basic math and computer tasks (Word, Excel, Email)
• Ability to work at a fast-paced, efficient and controlled manner
• Must maintain Certified Food Safety Manager certification
• Bilingual English/Spanish a plus
• Ability to receive phone calls at home
• Flexible to work various hours/shifts, including weekends and holidays
• Ability to attend meetings, including out-of-town, requiring overnight stays
• Ability to transfer to another store within the area
• Ability to function as a team member and get along with others